Refund policy

Online services

We’re so convinced you’ll absolutely love our services, that we’re willing to offer a 14 day risk-free money back guarantee. If you are not satisfied with the service for any reason you can get a refund within 14 days of making a purchase. Please keep in mind that even though we offer a full money back guarantee, we will issue a refund only for the unused portion of the service.

Additional services

Please note that any additional services, custom work or technical support are non-refundable as our time cannot be recovered.

Product download

Our products are currently delivered by Internet download only. After your purchase has been approved we will process your order. Orders are typically processed within one 4 hours but could take as long as twenty four 48 hours to complete. Once your order has been processed we will send you a confirmation email using the email address you provided on our order form.

This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.

Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.

Refund policy

We stand behind our digital products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.

If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.

Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty 14 days of your original purchase.

Contact us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form, send an email to [email protected] or by mail at 71-75 Shelton Street, WC2H 9JQ, London, United Kingdom..